Unboxing evidence for high-value items
Buying a phone or laptop? A continuous receiving video protects you and the store if anything is ever in question.
Customer protection
Every Order Leaves a Trail of Proof
From the moment you pay to the moment it's in your hands, AUC keeps the evidence, so if something goes wrong it gets resolved on facts, not arguments.
Protection starts before you buy: only AUC-approved stores with a permanent Store ID can sell.
Coming in the AUC Store app · register for early access
What you get
Verified seller
Only AUC-approved stores with a permanent Store ID.
Payment recorded
Verified with the payment gateway, never trusted from the app alone.
Packed & dispatched
The store confirms stock, packs and dispatches on record.
Tracked delivery
Store, AUC or courier delivery, with status at every hop.
Original invoice
The store's own invoice, uploaded to your order.
Your feedback
Ratings shape store visibility and quality checks.
Disputes handled by AUC
Raise an issue and the AUC team reviews the payment, invoice, delivery and evidence, then resolves it with a refund, replacement, redelivery or other fix.
Store IDs that are never recycled
Every store keeps the same permanent ID for life, so a store's history and ratings always follow it.
Need a repair or IT service today? Requests are live on aucstore.in, with certified engineers currently serving Dehradun.
Request a serviceCustomer protection: questions answered
What if something goes wrong with my order?
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Every order keeps a record of payment, the store's original invoice, dispatch and delivery status, and evidence. Raise a dispute and AUC reviews the facts and resolves it.
How do I know a seller is genuine?
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Every store, seller and creator passes AUC verification with proof of business or identity before going live, and gets a permanent Store ID.
Does protection cover repairs too?
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Repair and IT service requests on aucstore.in are tracked on a ticket, with the estimate approved by you before work starts and every status update recorded.
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Live in Dehradun today. Built for customers, stores and creators across India.