Lost Your Data? What to Do and What to Avoid Right Away
When files disappear, the instinct is to keep trying things. Often that is what makes recovery impossible. These steps give you the best chance of getting your data back.
Stop using the device
Deleted files usually stay on the drive until new data overwrites them. Every download, install or save can overwrite exactly what you want back.
Don't install recovery software on the same drive
Installing a recovery tool on the drive you're recovering from can overwrite the lost files. Use another computer, or connect the drive to one.
Don't keep powering a failing drive
If a hard disk clicks, isn't detected or the computer freezes when it's connected, repeated attempts can damage it further. Switch it off and get it assessed.
Know your situation
- Deleted or formatted: often recoverable if the drive hasn't been used much since
- Drive not detected: needs assessment for a logical or physical fault
- SSD: deleted data can be harder to recover, so act fast
- Memory cards and pen drives: stop using them and keep them safe
Prevent it next time
Keep two copies of anything important: one on an external drive and one in the cloud, and check now and then that the backups actually work.
